See you all on Wednesday.
Unit Introduction and What You Will Learn
In week seven, the topic of counterproductive communication builds on week six, which generally focuses on skills related to communication. Communication occurs all the time, through both verbal and nonverbal patterns. As social workers, we have an obligation to examine how we communicate and make an effort not to create barriers that hinder free communication. The agenda for class this week is as follows:
- Parts and best practices of verbal and nonverbal communication
- Verbal communication
- Barriers to communication
Learning objectives include:
- Identify and describe common counterproductive communication patterns and interviewing roadblocks.
- Evaluate and apply verbal and nonverbal communication techniques to strengthen therapeutic rapport.
- Reflect on how implicit bias and personal communication styles influence engagement.
Unit Assignments
A-01: Class Attendance and Engagement
Attend class
A-02: Reading Quiz
Complete W-07 A-02 Hepworth et al. (2023) Chapter(s) 07.
Unit Resources
You can listen to a podcast episode for this week’s reading Deep Dive on Chapter 7: Eliminating Counterproductive Communication in Social Work, or see the entire series Deep Dive: Hepworth et al. (2023).
I really appreciate feedback about teaching and my courses. There is an opportunity to provide mid-term feedback. I read the feedback and find it helpful. You can access the survey by going to SOWK 486W Survey
The Lecture Videos tab in the MyHeritage course is where you will be able to find class recordings.
To-Do List
- A-01: Class Engagement and Attendance: Participate in class
- W-07 A-02 Hepworth et al. (2023) Chapter(s) 07 is due at 5:30 PM before class via My Heritage
- Complete your mid-course feedback survey