Jacob Campbell
Dr. Jacob Campbell, LICSW

I'm a father, husband, and educator committed to growing as a person and creating change for those with less power. I serve as an Associate Professor of Social Work at Heritage University. My work spans school social work, mental health, and youth with behavioral challenges. I'm passionate about educational innovation, interdisciplinary collaboration, and supporting students in becoming effective change agents.

Jacob Campbell
Dr. Jacob Campbell, LICSW

I'm a father, husband, and educator committed to growing as a person and creating change for those with less power. I serve as an Associate Professor of Social Work at Heritage University. My work spans school social work, mental health, and youth with behavioral challenges. I'm passionate about educational innovation, interdisciplinary collaboration, and supporting students in becoming effective change agents.

Fall 2026 SOWK 486w Class 07 Weekly Email

Email sent on to SOWK 486 Fall 2026

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See you all on Wednesday.

Unit Introduction and What You Will Learn

In week seven, the topic of counterproductive communication builds on week six, which generally focuses on skills related to communication. Communication occurs all the time, through both verbal and nonverbal patterns. As social workers, we have an obligation to examine how we communicate and make an effort not to create barriers that hinder free communication. The agenda for class this week is as follows:

  • Parts and best practices of verbal and nonverbal communication
  • Verbal communication
  • Barriers to communication

Learning objectives include:

  • Identify and describe common counterproductive communication patterns and interviewing roadblocks.
  • Evaluate and apply verbal and nonverbal communication techniques to strengthen therapeutic rapport.
  • Reflect on how implicit bias and personal communication styles influence engagement.

Unit Assignments

A-01: Class Attendance and Engagement

Attend class

A-02: Reading Quiz

Complete W-07 A-02 Hepworth et al. (2023) Chapter(s) 07.

Unit Resources

You can listen to a podcast episode for this week’s reading Deep Dive on Chapter 7: Eliminating Counterproductive Communication in Social Work, or see the entire series Deep Dive: Hepworth et al. (2023).

I really appreciate feedback about teaching and my courses. There is an opportunity to provide mid-term feedback. I read the feedback and find it helpful. You can access the survey by going to SOWK 486W Survey

The Lecture Videos tab in the MyHeritage course is where you will be able to find class recordings.

To-Do List

  • A-01: Class Engagement and Attendance: Participate in class
  • W-07 A-02 Hepworth et al. (2023) Chapter(s) 07 is due at 5:30 PM before class via My Heritage
  • Complete your mid-course feedback survey