Spring 2024 SOWK 460w Class 10 Weekly Email

Email sent on to SOWK 460

I hope that you all had a wonderful Spring Break!! I will see you guys tonight.

Unit Introduction and What You Will Learn

During week ten, we continue to look at design methods. Two common methodologies that we use in developing a program evaluation are qualitative designs and consumer satisfaction. Qualitative design methods provide an opportunity to develop a deep understanding of a perspective or set of perspectives about the organization. Questionnaires and a process to understand consumer satisfaction allow us to understand how our clients are engaging with a service and their perceptions around its implementation.

The agenda for today’s session is as follows:

  • Presentation about graduation planning
  • Benefits of the qualitative approach
  • Qualitative design methods
  • Focus groups
  • Consumer satisfaction surveys

Unit Assignments


  • Kapp and Anderson (2010) Chapters 11 and 12

A-01: Class Engagement and Attendance

Attend class

A-02: Chapter Reading Quizzes

W-10 A-02 for Kapp and Anderson (2010) chapter(s) 11 and 12 by Sunday 3/24.

A-04a Individual Weekly Journal Entries

You can find the assignment W-10 A-04a Journal Entry 05.

Unit Resources

I’m going to share a little bit about my my dissertation related to focus groups and data review. You can see links to a lot of things around my dissertation at Adding to the Ellipsis After My Name: Earning My Ph.D. or just watch my actual dissertation defense (the presentation I did about my study) at Doctoral Dissertation Oral Defense by Jacob Campbell.

All of the presentations for this class can be found at https://presentations.jacobrcampbell.com. You can see this week’s slides at Spring 2024 SOWK 460w Week 10: Design Methods Part II.

You can find the recording of all of our classes in the lecture videos for this course.

To-Do Lists

  • Read Chapters 11 and 12 and complete the reading quiz
  • Attend class
  • Submit a journal entry
  • By 03/31/24 Submit any changes to your logic model via email